Face Verify is committed to full compliance with the Protection of Personal Information Act (POPIA) to ensure the privacy, security, and lawful processing of your personal and biometric data.
Your personal and biometric information is collected and processed solely for the purpose of identity verification, fraud prevention, and compliance with legal and regulatory requirements applicable in South Africa.
We process personal and biometric data in accordance with Section 11 of the POPIA Act — based on your explicit consent, contractual necessity, or legitimate interest in preventing identity theft and ensuring secure access.
We collect only the information necessary to verify your identity. Personal and biometric data is retained securely only for as long as required for verification purposes or as mandated by law, after which it is permanently deleted or anonymized.
We implement advanced security measures including encryption, access control, and continuous monitoring. All data is securely stored in AWS data centers located in South Africa to ensure full data residency compliance under POPIA.
You have the right to access, correct, delete, or object to the processing of your personal information. You may also withdraw consent at any time by contacting our support team, subject to any legal obligations that may require continued processing.
Face Verify does not sell or rent personal data. Third-party processors such as cloud service providers operate under strict confidentiality and data protection agreements in full alignment with POPIA principles.
For any questions, access requests, or complaints related to data protection and POPIA compliance, please contact our Information Officer at:
Email: compliance@faceverify.co.za